Privacy Policy

Privacy Policy for Medical Billing Services

Effective Date: [Insert Date]
Company Name: [Your Company Name]
Contact: [Email / Phone / Address]

At [Your Company Name], we value your privacy and are committed to protecting personal and health-related information. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us in connection with our medical billing services.

1. Information We Collect

We collect and process the following categories of information:

Patient Information: Name, address, date of birth, insurance details, medical record numbers, and treatment-related information.

Provider Information: NPI numbers, tax IDs, contact information, and practice-related data.

Financial Data: Billing codes, charges, payments, claims status, and other related information.

Technical Data: Log files, access times, and user actions on our platform, if applicable.

2. How We Use the Information

We use collected information strictly for purposes including:

Preparing and submitting insurance claims

Following up on unpaid or denied claims

Generating patient statements

Providing reports to providers

Ensuring compliance with legal, regulatory, and payer requirements

3. HIPAA Compliance

As a medical billing service provider, we are considered a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA).
We comply with all HIPAA rules and have signed Business Associate Agreements (BAAs) with all covered entities (clients) we serve.
Security measures include:

Data encryption (in transit and at rest)

Access controls and authentication

Secure storage and disposal practices

Employee training and confidentiality agreements

4. Disclosure of Information

We do not sell, rent, or share personal or health information with third parties, except:

As required to fulfill our services

When authorized by the provider or required by law

To comply with a legal process (e.g., court order or subpoena)

To contracted third-party vendors under strict confidentiality and HIPAA obligations

5. Data Security


We implement administrative, technical, and physical safeguards to protect data from unauthorized access, disclosure, or misuse, including:

Firewall protection

Secure user authentication

Regular system audits

Routine security updates

6. Data Retention

We retain billing records and related data for the minimum period required by applicable laws and contracts, typically at least 7 years, unless otherwise specified.

7. User Rights

Providers and patients (through their provider) have the right to:

Access or correct inaccurate data

Request a record of disclosures

Request restrictions on certain data uses (as allowed by law)

Requests can be submitted via email to: [Insert Privacy Contact Email]

8. Children’s Privacy

Our services are intended for healthcare providers and are not directed toward children under 13. We do not knowingly collect information directly from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Clients will be notified of material changes via email or a notice on our website.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

 

Accurate Medical Billing Service

(303) 940-1613
Have a question? call us now

tj@amb5280.com
Need support? Drop us an email

PO Box 1029 Arvada, Colorado 80001
Address